I had a chance to read a couple of stories about VCC, a retail construction company based out of Little Rock, Arkansas. The articles were of interest for a couple reasons. 1) Lotus does a poor job of advertising its success stories for its customers and partners and 2) more and more companies are looking into mobile applications. Few of the Lotus customers I talk to know that you can extend Domino applications to mobile devices.
Little Rock, Ark.-based VCC deployed an application called Mobile Edge, from IBM business partner iEnterprise, to connect about 80 project managers mostly using BlackBerry Bold smartphones to a custom-built customer relationship management application. VCC runs IBM Lotus Notes and Domino 8 and also deployed iEnterprise’s product for extending CRM data, called iExtensions CRM.
The application “helped us attract new clients in a field where we’d not worked before and became a useful tool,” said VCC Vice President Wayne Alley. He estimated that because employees can work more efficiently, the investment in the Mobile Edge software — less than $10,000 — was recouped in less than a year.
To read more about this success story, check out the following:
- Computerworld-> Mobile CRM app helps construction firm diversify its business
- PR Newswire -> IBM Helps Construction Firm Boost Number of Clients by 40% Through Mobile Real-Time Trends Analysis
- The Official Lotus Knows Blog -> VCC adds new clients by 40% with mobile solutions
Have any Lotus related questions?
Tom's happy to give you advice on your Lotus related questions. Whether it be a "how-to", something related to the product line, or just the most interesting people at Lotusphere, he's happy to help
